3.2.1.1 Universal Service

The development of ICTs in Indigenous communities usually occurs with great difficulty. Access problems and low profitability of access networks often mean that network deployment is unattractive for telecommunications companies. So there is a need to apply norms related to universal service in order to ensure the provision of infrastructure for these areas. The provisions in this issue are varied; however, Canada is notable in making a universal service guarantee for its citizens that has brought broadband communication even to its more remote areas.

Clear regulations and policies on universal service are needed for school access centers, to ensure the availability of affordable Internet access and the evolution of broadband services.