4.4.1 Best practice (The School Shelter of Chemax)

In Chemax, Yucatán, Mexico, there is an Indigenous shelter with a radio station operated by children from the shelter. They have a new digital center and the directors of the shelter are worried because they think that the computers and the Internet are yet another administrative problem. “Who is going to train us?” they ask. “Who will maintain those things?”

The shelter decided to undertake participatory planning about the access center that had been installed. In this exercise, many uses of the Internet were identified -- mainly those related to the supply of programming content for the radio and for climate monitoring of hurricanes, which are frequent in that area.

During the planning, there was also an evident need for a website for the radio station. Discussion centered on the question of who could train the local residents to build and maintain the website. The facilitator of the meeting asked, “Don’t you know anyone who can help you? A university? A technological institute?” The director of the radio station in the area responded that, in fact, he knew people in a technological institute nearby. A few months later, the radio station had its own website, designed by the institute, which also provided the server. The result is this website: http://www.cdi.gob.mx/mayadigital/chemax.html

The shelter knew how to take advantage of the relationships that it had identified at a local and institutional level to achieve its objectives.