3.7.2 Best Practice

The best practice found with respect to this topic could undoubtedly also fit several other aspects of this module. Here we refer to Mission 2007 of Grameen Gyaan Abhiyan in India http://www.mission2007.in/ .

The Grameen Gyaan Abhiyan is a rural social knowledge movement that seeks to empower 637,000 villages through a team of multiple actors. It is based on different ICT development models in India, including community access, entrepreneurship, government, business, cooperative action and various combinations of those models.

This movement was selected as an example of a best practice that stems from the guiding principles on which it is based:

  • It is a program that focuses on people and is based on community adoption. Therefore, its operation requires the support of the community as a whole.
  • It takes into account local context and the information needs of the people, therefore providing useful services based on demand. Although various types of technology are used and researched, the program does not seek to demonstrate the power of technology. Its usefulness is more important than using the latest technology.
  • The program seeks to be inclusive and allows for everybody’s participation. Therefore, principles such as social inclusion, gender equity, attention to remote areas and regional inequality solutions are the basis on which to build community centers.

In this program, access centers are operated by community groups that define which of their needs and the objectives can be attained by the use of technology. The access centers are linked with multiple institutions in order to access information and capacity-building.

Participation and, therefore, community access center adoption, is the backbone of this process, along with collaboration and networking, which can be identified as a best practice.