Community Participation in the whole process

Perhaps the most important element -- recognized with increasing frequency as a requirement for tele-center adoption and sustainability -- is community participation in all stages and activities of the project. Speaking of participation, however, can prove a little ambiguous; in any project there exists different levels of beneficiary participation, ranging from the simple acceptance of projects, consultation, shared decision-making, and collaboration, up to the self-management of projects.

It is known that higher levels of community participation contribute greatly to achieving the project's adoption and long-term sustainability. The extent to which the community participates, from their own forms of organization, and defines the most substantive aspects of the project, it will adapt to local conditions. People will involve themselves and make the project their own, contributing significantly to the sustainability of the project.